Making growth predictable for high volumes of fast moving consumer tickets for light trails, theme parks, zoos, exhibitions and seasonal experiences.
Mustard helps drive predictable growth in advance bookings, admissions and visitor volume across attractions. We bring commercial rigour to marketing light trails, winter experiences, theme parks, zoos and wildlife parks, exhibitions and family attractions, across short seasons and year-round operations. We help launch new attractions into the market, grow returning seasonal experiences year on year, and help established attractions reach visitors beyond their existing catchment.
Harry Feigen
Cheryl Williams
Simon Wilson
Ben Robinson
We work on the group strategies and the individual site simultaneously, and we are used to reporting into commercial teams and boards, as well as marketing teams.
Alongside. Attraction teams generally know their product and their operation better than any agency could, and the operational constraints matter enormously. What tends to be missing is a function that sits across your marketing & commercial department who keeps your growth targets, strategies, commercial forecasting, and marketing systems accountable.
From launching and scaling new experiences into the market as operators, mustard started in 2013 as the industry-leading marketing agency for festivals, gigs and clubs in the UK and Europe. Since then, we've evolved into a growth partner across the entire experience economy, driven by our unique background as operators and extensive insights from driving millions in ticket sales and bookings. We've delivered over £400m in revenue across 20+ countries and built a track record that spans every scale of experience, from independent festivals to global entertainment groups.
We're based in Manchester and London, working with clients across 3 continents in Europe, North America and Australia. We work with experiences in festivals, sports, attractions, hospitality, tours, and destinations. We understand the commercial pressures on a stadium operator are different from a festival promoter or an attractions group.
Predictable booking revenue. How we get there will depend on your experience and commercial goals. For a festival it might be ticket sales velocity and sell-through. For a venue it might be capacity utilisation. For a tour it might be secondary market growth. We define the metric that matters most to your bottom line and work backwards from there.
Growth Partnerships
We build structured, year-round growth strategies for experience brands. Our Growth Partnerships operate at the intersection of brand, audience and commercial discipline. We strategise milestone campaigns whilst also building the systems and infrastructure you need to drive predictable booking revenue. Work with a specialist senior strategy team to hold your brand goals, ticket sales and bookings targets accountable.
Performance & Intelligence
Our Performance Suite combines hands on paid media execution with peformance creative & intelligence across paid channels and email as one connected system for experience brands. Our performance is built on our Experience Economics approach, born from our own operator-led experience and commercial discipline. Every channel is briefed from the same booker intelligence and booker journey mapping.
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Mustard Media Wins Greatest Performance at the UK Tiktok Ad Awards 2025
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'Think Like A Promoter, But Execute Like An Agency’: Festival Marketing Deep Dive With Mustard's Rob Masterson
Sign-up to reserve your space for our upcoming webinars and read the latest news & insights across the experience economy.