Driving predictable growth in footfall and bookings for travel & tourism boards, city campaigns, retail spaces, destination festivals and international launches.
mustard helps drive predictable growth in international visitors, hotel bookings and ticket sales for destination brands. We bring commercial rigour and experiential-first marketing to tourist boards, city destinations, destination festivals and international events, building audiences months ahead of the booking window. We help tourist boards turn their events programme into a reason to travel, grow international ticket buyers for destination festivals, and launch established brands into new countries.
Michael Fensom
Mark Newton
Pamela Carroll
Tom Pandzic
Yes. Our campaigns have driven bookings from over 100 countries in Europe, North America, Africa and Australia. We drive sales within international domestic markets, as well targeting international audiences. Our campaigns help identify markets with opportunity and help craft strategies to drive growth in each.
To put it simply, we deliver growth strategies and design a marketing infrastrature that is built to drive more ticket sales and bookings, and we have a performance execution team that manages your paid media campaigns and performance creative production across social and email. We use proprietary reporting and dashboards based on our unique experience as successful event operators to help you understand the metrics that matter for growing your attendees.
Advanced bookings and visits, with audience build as the leading indicator. Because the purchase is long and fragmented, we measure whether the audience intent is forming and advanced bookings are driven at the size and pace required, well before anyone can count on-the-day footfall.
Alongside. Destination marketing teams hold the local stakeholder relationships, partner networks and brand management. What is usually missing is a function that purely owns growth as a metric, alongside the strategy, performance execution and commercial discipline to hold it accountable.
Yes, we work with lots of regional tourism boards and BID projects on a city's cultural offer, as well as working with local retail destinations to drive uplifts in footfall.
From launching and scaling new experiences into the market as operators, mustard started in 2013 as the industry-leading marketing agency for festivals, gigs and clubs in the UK and Europe. Since then, we've evolved into a growth partner across the entire experience economy, driven by our unique background as operators and extensive insights from driving millions in ticket sales and bookings. We've delivered over £400m in revenue across 20+ countries and built a track record that spans every scale of experience, from independent festivals to global entertainment groups.
Growth Partnerships
We build structured, year-round growth strategies for experience brands. Our Growth Partnerships operate at the intersection of brand, audience and commercial discipline. We strategise milestone campaigns whilst also building the systems and infrastructure you need to drive predictable booking revenue. Work with a specialist senior strategy team to hold your brand goals, ticket sales and bookings targets accountable.
Performance & Intelligence
Our Performance Suite combines hands on paid media execution with peformance creative & intelligence across paid channels and email as one connected system for experience brands. Our performance is built on our Experience Economics approach, born from our own operator-led experience and commercial discipline. Every channel is briefed from the same booker intelligence and booker journey mapping.
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Mustard Media Wins Greatest Performance at the UK Tiktok Ad Awards 2025
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