---
title: Tours
date: 2026-07-08T15:37:00+01:00
author: Tom Pickering
canonical_url: "https://hellomustard.com/industries/tours"
section: Industry
---
[Work ](https://hellomustard.com/case-studies)

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[About ](https://hellomustard.com/who-we-are)

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[Contact us](https://hellomustard.com/contact)

# Tours

Driving predictable growth in ticket sales across touring concepts and show series.

![42292497 2202394996439964 7579877349064179712 n](https://mustard-media.transforms.svdcdn.com/production/images/42292497_2202394996439964_7579877349064179712_n.jpg?w=1600&h=900&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1786446157&s=66c21ce0ca682023796a51676944ddca)

TRUSTED BY LEADING TOUR OPERATORS

![Inverted Image Edit 71](https://mustard-media.transforms.svdcdn.com/production/images/logos/Inverted-Image-Edit-71.png?w=1600&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1786445657&s=67453a555b355a9c58a4823cdd64e8d2)

![Inverted Image Edit 73](https://mustard-media.transforms.svdcdn.com/production/images/logos/Inverted-Image-Edit-73.png?w=1600&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1786446020&s=4155d7b3922462ed370a72f10140a836)

![Inverted Image Edit 72](https://mustard-media.transforms.svdcdn.com/production/images/logos/Inverted-Image-Edit-72.png?w=1600&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1786445657&s=55a0ce673d334b025e757e09c9e301d2)

![Inverted Image Edit 71](https://mustard-media.transforms.svdcdn.com/production/images/logos/Inverted-Image-Edit-71.png?w=1600&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1786445657&s=67453a555b355a9c58a4823cdd64e8d2)

![Inverted Image Edit 73](https://mustard-media.transforms.svdcdn.com/production/images/logos/Inverted-Image-Edit-73.png?w=1600&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1786446020&s=4155d7b3922462ed370a72f10140a836)

![Inverted Image Edit 72](https://mustard-media.transforms.svdcdn.com/production/images/logos/Inverted-Image-Edit-72.png?w=1600&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1786445657&s=55a0ce673d334b025e757e09c9e301d2)

![Inverted Image Edit 71](https://mustard-media.transforms.svdcdn.com/production/images/logos/Inverted-Image-Edit-71.png?w=1600&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1786445657&s=67453a555b355a9c58a4823cdd64e8d2)

![Inverted Image Edit 73](https://mustard-media.transforms.svdcdn.com/production/images/logos/Inverted-Image-Edit-73.png?w=1600&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1786446020&s=4155d7b3922462ed370a72f10140a836)

![Inverted Image Edit 72](https://mustard-media.transforms.svdcdn.com/production/images/logos/Inverted-Image-Edit-72.png?w=1600&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1786445657&s=55a0ce673d334b025e757e09c9e301d2)

![Inverted Image Edit 71](https://mustard-media.transforms.svdcdn.com/production/images/logos/Inverted-Image-Edit-71.png?w=1600&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1786445657&s=67453a555b355a9c58a4823cdd64e8d2)

![Inverted Image Edit 73](https://mustard-media.transforms.svdcdn.com/production/images/logos/Inverted-Image-Edit-73.png?w=1600&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1786446020&s=4155d7b3922462ed370a72f10140a836)

![Inverted Image Edit 72](https://mustard-media.transforms.svdcdn.com/production/images/logos/Inverted-Image-Edit-72.png?w=1600&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1786445657&s=55a0ce673d334b025e757e09c9e301d2)

## Touring and multi show marketing

Touring entertainment concepts

Concert series

Family show tours

Franchise and licensed formats

Gigs &amp; tours

Touring festivals

Orchestral shows

Immersive experiences

Mustard helps drive predictable growth in ticket sales across touring runs and multi show portfolios. We bring commercial rigour to marketing touring concepts, show series and franchise formats, across domestic runs and international expansion. We help launch new formats into the market, take established shows into new countries, and give operators portfolio-level insight alongside show level action in every market.

[Find out more](https://hellomustard.com/who-we-are)

![1731756668059](https://mustard-media.transforms.svdcdn.com/production/images/1731756668059.jpeg?w=1600&h=2133&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1785770822&s=241ec18dc12b2ade478446f5a24b207c)

mustard didn’t just advise us, they became a valued part of the Bongo’s team. The strategy work gave us a clear roadmap for growth across every channel and helped us deliver real, measurable results.

![1731756668059](https://mustard-media.transforms.svdcdn.com/production/images/1731756668059.jpeg?w=1600&h=2133&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1785770822&s=241ec18dc12b2ade478446f5a24b207c)

Jess Vincent

Sales Manager, Bongo's Bingo

![452166 Candlelight Compo General 00002 922127 original 1669193632](https://mustard-media.transforms.svdcdn.com/production/images/452166-Candlelight_Compo_General_00002-922127-original-1669193632.jpg?w=1600&h=2844&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1786451137&s=09e5a6125456256771e611ef538e24b5)

![01 KZ8 QDBYYVF8 ADWHSGJTEF5 V1](https://mustard-media.transforms.svdcdn.com/production/images/01KZ8QDBYYVF8ADWHSGJTEF5V1.jpg?w=1600&h=2844&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1786451146&s=bed4585147f3fb2b2e5e7c7cabd3b43d)

![Jack Kimber Photography Ltd jackkimberphoto 31 jpg](https://mustard-media.transforms.svdcdn.com/production/images/JackKimberPhotographyLtd_@jackkimberphoto-31.jpg.webp?w=1600&h=2844&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1785442909&s=da3c64edaebcf3b1912f0e0f1a55954c)

![Bongos bingo kendal calling music festival 30 7 2025 press shot DJ](https://mustard-media.transforms.svdcdn.com/production/images/bongos-bingo-kendal-calling-music-festival-30-7-2025-press-shot-DJ.jpg?w=1600&h=2844&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1786451265&s=e70e8a0ec6dbf60a24bd6795786a29fe)

![2022 01 29 Central Hall Westminster LONDON UK 04 eftdki ckt5mi umdz0c 17](https://mustard-media.transforms.svdcdn.com/production/images/2022_01_29_Central-Hall-Westminster_LONDON_UK_04_eftdki_ckt5mi_umdz0c-17.jpg?w=1600&h=2844&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1786450924&s=4705f49308e12f4c53a037dc9843fe6c)

![Blackscarletclubs B 0268](https://mustard-media.transforms.svdcdn.com/production/images/Blackscarletclubs_B-0268.webp?w=1600&h=2844&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1786450997&s=81af535934eeac339b9f656fa194526a)

FAQS

## Got a question? We'd love to chat.

[Get In Touch](https://hellomustard.com/contact)

What's actually included as a Growth Partner? 

To put it simply, we deliver growth strategies and design a marketing infrastrature that is built to drive more ticket sales and bookings, and we have a performance execution team that manages your paid media campaigns and performance creative production across social and email. We use proprietary reporting and dashboards based on our unique experience as successful event operators to help you understand the metrics that matter for growing your attendees.

How long have you been operating? 

From launching and scaling new experiences into the market as operators, mustard started in 2013 as the industry-leading marketing agency for festivals, gigs and clubs in the UK and Europe. Formerly k known as Mustard Media, mustard has evolved into a growth partner across the entire experience economy, driven by our unique background as operators and extensive insights from driving millions in ticket sales and bookings. We've delivered over £400m in revenue across 20+ countries and built a track record that spans every scale of experience, from independent festivals to global entertainment groups.

Who founded Mustard and what's your background in the experience economy? 

Formerly known as Mustard Media, the agency was founded in Manchester in 2013 by experience creators who successfully launched and scaled new-to-market experiences in the UK and Europe for over a decade. With a team of the industry's leading ticket strategists and performance marketers, mustard has an unrivaled understanding of what it takes to fill capacities and scale experience brands.

Our shows are all different sizes in different markets. Can that run as one campaign? 

We set brand, campaigns, formats and systems across the portfolio. Audience assumptions, lead times and local competitive picture require localised strategies. We build one portfolio-led growth system with local variables inside it.

We run hundreds of shows a year. Can you handle that volume? 

Yes, we work with touring brands frequently at group level. Our reporting and strategies operate across portfolio view and individual sites.

Can you launch us in a new market or country? 

Yes. We have taken touring formats into North America, Australia, Europe.

[Get In Touch](https://hellomustard.com/contact)

OUR WORK

## We understand what makes people move.

[![Chelsea Winter Village 1227](https://mustard-media.transforms.svdcdn.com/production/images/Chelsea-Winter-Village_1227.jpg?w=1600&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1785938576&s=a63b5c80c3c7f4a09e30badb5865d655)

Strategy

Paid Media

Campaign

How Chelsea Winter Village Hit 120,000 Attendees in Year One.](https://hellomustard.com/case-studies/chelsea-winter-village)

[![Bongos 7](https://mustard-media.transforms.svdcdn.com/production/images/bongos-7.jpg?w=1600&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1787585963&s=a4958e6594e34f7f9a07ea556d66d6b2)

Paid Media

Campaign

How Bongo's Bingo Improved ROAS by 42% and Grew Revenue by £100,000.](https://hellomustard.com/case-studies/bongos-bingo)

[![Golf fang 3](https://mustard-media.transforms.svdcdn.com/production/images/golf-fang-3.jpg?w=1600&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1786094022&s=dd9b49d33e9633619af6f67ff5b3a00f)

Stategy

Paid Media

Campaigns

How Golf Fang Achieved 18x ROAS and £161,000 in TikTok Revenue Through Performance Marketing.](https://hellomustard.com/case-studies/golf-fang)

[![Comedy at the castle 2](https://mustard-media.transforms.svdcdn.com/production/images/comedy-at-the-castle-2.jpg?w=1600&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1786100605&s=0cf3eb7f503a0a5d37e345e79a16a1c3)

Stategy

Campaigns

Paid Media

How Comedy at the Castle Drove a 4x Uplift in Weekly Sales Through Mid-Campaign Optimisation.](https://hellomustard.com/case-studies/comedy-at-the-castle)

[Explore Our Work](https://hellomustard.com/case-studies)

Our core services

Growth Partnerships

[Explore Growth Partnerships](https://hellomustard.com/services/growth-partnerships)

Our Growth Partnerships operate at the intersection of brand, audience and commercial discipline. We strategise milestone campaigns whilst also building the systems and infrastructure you need to drive predictable booking revenue and hold your growth targets accountable.

![Reading Leeds 1](https://mustard-media.transforms.svdcdn.com/production/images/Reading-Leeds-1.jpg?w=1600&h=1200&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1785942478&s=18f1cb72032ecfacf208e377bd6d1a52)

[Explore Growth Partnerships](https://hellomustard.com/services/growth-partnerships)

Performance &amp; Intelligence

[Explore Performance &amp; Intelligence](https://hellomustard.com/services/performance-intelligence)

Our performance suite is built on our Experience Economics approach, born from our own operator-led experience and commercial discipline. We combine paid media and email execution with performance creative &amp; intelligence as one connected system for experience brands. Every channel is briefed from the same booker intelligence and booker journey mapping.

![1440x600 T20 Pinncale Of Cricket](https://mustard-media.transforms.svdcdn.com/production/images/1440x600-T20-Pinncale-Of-Cricket.png?w=1600&h=1200&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1785439591&s=2089ec8a035249a661e6767a34e35140)

[Explore Performance &amp; Intelligence](https://hellomustard.com/services/performance-intelligence)

## Built to Fill

## The forefront of  
experience growth

## Built to Fill

## The forefront of  
experience growth

## Built to Fill

## The forefront of  
experience growth

## Built to Fill

## The forefront of  
experience growth

## Built to Fill

## The forefront of  
experience growth

## Built to Fill

## The forefront of  
experience growth

## Built to Fill

## The forefront of  
experience growth

## Built to Fill

## The forefront of  
experience growth

## Built to Fill

## The forefront of  
experience growth

## Built to Fill

## The forefront of  
experience growth

## Built to Fill

## The forefront of  
experience growth

## Built to Fill

## The forefront of  
experience growth

news &amp; press

## The news and views that cut the mustard

[View all](https://hellomustard.com/news)

Sign-up to reserve your space for our upcoming webinars and read the latest news &amp; insights across the experience economy.

[![IMG 7711 1](https://mustard-media.transforms.svdcdn.com/production/images/IMG_7711-1.jpeg?w=1600&h=900&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1790767709&s=8abbdaad2d83fcee780ff5814a3b59c2)

Festivals

Thoughts

Growth Made Predictable - hosted by Sian Bennett](https://hellomustard.com/news/growth-made-predictable-webinar)[![AO Arena bowl](https://mustard-media.transforms.svdcdn.com/production/images/AO-Arena-bowl.jpeg?w=1600&h=900&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1790155839&s=07ed48d24427d9a164cc678b767b00cb)

Thoughts

Strategy

Growth

The experience economy is booming. So why is growth getting harder?](https://hellomustard.com/news/growth-made-predictable)[![Screenshot 2026 09 23 at 14 43 09](https://mustard-media.transforms.svdcdn.com/production/images/Screenshot-2026-09-23-at-14.43.09.png?w=1600&h=900&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1790171004&s=b779497de191de3fa9fbe7453c72c78a)

Festivals

Thoughts

When festivals sell 80% of tickets to strangers, your launch has to be predictable.](https://hellomustard.com/news/when-festivals-sell-80-to-strangers)[![TRIIP Festival 117](https://mustard-media.transforms.svdcdn.com/production/images/TRIIP-Festival_117.jpg?w=1600&h=900&q=80&fm=webp&fit=crop&crop=focalpoint&fp-x=0.5&fp-y=0.5&dm=1785768181&s=e3abc7498342e272f5f79e0acc9d43f2)

Festivals

Thoughts

'Think Like A Promoter, But Execute Like An Agency’: Festival Marketing Deep Dive With Mustard's Rob Masterson](https://hellomustard.com/news/cum-sociis-natoque-penatibus-et-magnis-dis-parturient-montes-2)

[View all](https://hellomustard.com/news)

Sign-up to reserve your space for our upcoming webinars and read the latest news &amp; insights across the experience economy.
