Making growth predictable for tickets sales across a programme for arenas, theatres, music halls, gig venues and multi-purpose venues. Building audiences that come back across the calendar.




mustard helps drive predictable growth in ticket sales across a venue's whole programme. We bring commercial rigour to marketing arenas, theatres, music halls, multi purpose spaces and venue groups, across individual show launches and the nights in between. We help launch new venues into the market, grow ticket sales across an existing programme, and help established venues build an audience that comes back across the calendar.
Alongside. Venue marketing teams are managing huge volumes of shows and ticket inventory, plus managing brand comms all year round. What is often missing is the layer above the individual shows to own a broader venue level growth strategy, infrastructure, systems and reporting.
Yes, we work across larger scale arenas to smaller capacity music halls, theatres and independent venues.
The agency was founded in Manchester in 2013 by experience creators who successfully launched and scaled new-to-market experiences in the UK and Europe for over a decade. With a team of the industry's leading ticket strategists and performance marketers, Mustard has an unrivaled understanding of what it takes to fill capacities and scale experience brands.
From launching and scaling new experiences into the market as operators, mustard started in 2013 as the industry-leading marketing agency for festivals, gigs and clubs in the UK and Europe. Since then, we've evolved into a growth partner across the entire experience economy, driven by our unique background as operators and extensive insights from driving millions in ticket sales and bookings. We've delivered over £400m in revenue across 20+ countries and built a track record that spans every scale of experience, from independent festivals to global entertainment groups.
Growth Partnerships
We build structured, year-round growth strategies for experience brands. Our Growth Partnerships operate at the intersection of brand, audience and commercial discipline. We strategise milestone campaigns whilst also building the systems and infrastructure you need to drive predictable booking revenue. Work with a specialist senior strategy team to hold your brand goals, ticket sales and bookings targets accountable.
Performance & Intelligence
Our Performance Suite combines hands on paid media execution with peformance creative & intelligence across paid channels and email as one connected system for experience brands. Our performance is built on our Experience Economics approach, born from our own operator-led experience and commercial discipline. Every channel is briefed from the same booker intelligence and booker journey mapping.
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Mustard Media Wins Greatest Performance at the UK Tiktok Ad Awards 2025
Mustard Media Wins Liverpool’s Music Destination Campaign
'Think Like A Promoter, But Execute Like An Agency’: Festival Marketing Deep Dive With Mustard's Rob Masterson
Sign-up to reserve your space for our upcoming webinars and read the latest news & insights across the experience economy.