Making growth predictable for tickets sales across a programme for arenas, theatres, music halls, gig venues and multi-purpose venues. Building audiences that come back across the calendar.




Mustard helps drive predictable growth in ticket sales across a venue's whole programme. We bring commercial rigour to marketing arenas, theatres, music halls, multi purpose spaces and venue groups, across individual show launches and the nights in between. We help launch new venues into the market, grow ticket sales across an existing programme, and help established venues build an audience that comes back across the calendar.
Formerly known as Mustard Media, the agency was founded in Manchester in 2013 by experience creators who successfully launched and scaled new-to-market experiences in the UK and Europe for over a decade. With a team of the industry's leading ticket strategists and performance marketers, mustard has an unrivaled understanding of what it takes to fill capacities and scale experience brands.
From launching and scaling new experiences into the market as operators, mustard started in 2013 as the industry-leading marketing agency for festivals, gigs and clubs in the UK and Europe. Formerly k known as Mustard Media, mustard has evolved into a growth partner across the entire experience economy, driven by our unique background as operators and extensive insights from driving millions in ticket sales and bookings. We've delivered over £400m in revenue across 20+ countries and built a track record that spans every scale of experience, from independent festivals to global entertainment groups.
To put it simply, we deliver growth strategies and design a marketing infrastrature that is built to drive more ticket sales and bookings, and we have a performance execution team that manages your paid media campaigns and performance creative production across social and email. We use proprietary reporting and dashboards based on our unique experience as successful event operators to help you understand the metrics that matter for growing your attendees.
Alongside. Venue marketing teams are managing huge volumes of shows and ticket inventory, plus managing brand comms all year round. What is often missing is the layer above the individual shows to own a broader venue level growth strategy, infrastructure, systems and reporting.
Yes, we work across larger scale arenas to smaller capacity music halls, theatres and independent venues.
Growth Partnerships
Our Growth Partnerships operate at the intersection of brand, audience and commercial discipline. We strategise milestone campaigns whilst also building the systems and infrastructure you need to drive predictable booking revenue and hold your growth targets accountable.
Performance & Intelligence
Our performance suite is built on our Experience Economics approach, born from our own operator-led experience and commercial discipline. We combine paid media and email execution with performance creative & intelligence as one connected system for experience brands. Every channel is briefed from the same booker intelligence and booker journey mapping.
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Mustard Media Wins Greatest Performance at the UK Tiktok Ad Awards 2025
Mustard Media Wins Liverpool’s Music Destination Campaign
'Think Like A Promoter, But Execute Like An Agency’: Festival Marketing Deep Dive With Mustard's Rob Masterson
Sign-up to reserve your space for our upcoming webinars and read the latest news & insights across the experience economy.